+44 (0)800 668 1290 - info@syntelate.com

synTelate – The Contact Centre Desktop

synTelate is an advanced yet highly intuitive desktop application designed for inbound, outbound or various types of blended contact centre environments.

It provides all the tools and features necessary for designing business specific agent desktop screen layouts with the option of linking these together as call flow controls or scripts. synTelate provides highly customisable screens making campaigns more effective and ensuring agents are able to offer a superior service to customers. View this short video and find out more.


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Features and Benefits

synTelate makes desk-top customisation and scripting easy, with a whole host of features and benefits available to simplify your customer and agent experience

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Our sales and product team will be on hand to support you; straight from first contact and all the way through to project planning and on-going delivery

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Find out how synTelate can deliver a significant return to your operation using our savings calculator below. Simply insert the number of agents, average annual salary and estimated annual talk time per agent to generate your saving. Results provided are based on a projected 20% reduction in average handling time.

Number of Agents

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Annual Agent Salary

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Agent Talk Time

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